Shipping Policy

Shipping Policy

We ship products anywhere in the United States via United Parcel Service (UPS) or United States Postal Service (USPS) when you place an order. We will estimate delivery dates based upon the availability of your item(s), shipping method selected, and your parcel’s destination. Our flat-rate shipping charges are determined by the total product weight of your order and include a handling charge.
 

Shipping and Handling Fee Schedule

The majority of shipments are sent via United Parcel Service (UPS) or Priority Mail through the United States Postal Service (USPS) unless you specify an alternate carrier by calling our office.

Special Shipping Instructions

When you request Overnight, 2^nd Day, or 3^rd Day shipping, delivery will not be based on when you place the order; it will be based on when the order is received in our office. Once it is received in our office, your order will then be then processed and shipped (usually within 2 days after processing) according to your delivery preference.  Please be advised that international orders require additional postage. If you are having an order shipped to a location outside of the United States, please call us at 1-404-629-6026 or email us at info@aloeman.com to avoid a delay in shipping your order.

International Shipping

All shipments to the UK and other countries could be subject to a VAT. If you are a citizen of the UK, please visit www.hmrc.gov.uk for more detailed information. Our company DOES NOT pay the VAT cost nor do we collect money for those charges when your order is placed. You will have to pay these charges when your package arrives in your country. In addition, we cannot be responsible for packages shipped outside the United States once they leave the United States. We also have no control over the amount of time it takes to clear customs. We can only provide tracking information for your package; we have no control over arrival delays.

Also, please be aware that shipping time frames indicated on our website are estimates only. Actual shipping times may vary based on product availability and carrier response times. If you would like to receive expedited shipping, please call us to place your order. Additional charges may be applied for expedited shipping.